Privacy Policy

Blue Ox Boutique (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, www.Blueoxboutique.com (the “Website”), make a purchase, create an account, subscribe to our communications, or otherwise interact with us online.

By using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Purchase history
• Account information
• Product preferences and communications with our customer service team

When you browse our Website, we may automatically collect certain information about your device and online activity, including:

• IP address
• Browser type
• Device information
• Pages viewed
• Products viewed
• Time spent on our Website
• Referring websites or search terms
• Cookies and similar tracking technologies

This information helps us improve your shopping experience and better understand how customers use our Website.

How We Use Your Information

We use your personal information to operate our business and provide you with the best possible shopping experience, including:

• Processing and fulfilling online orders
• Processing payments
• Shipping purchases and providing tracking information
• Sending order confirmations and updates
• Responding to customer questions and requests
• Managing customer accounts
• Providing customer service
• Improving our website, products, and services
• Preventing fraudulent or unauthorized transactions
• Sending promotional emails or marketing communications when you have opted in
• Understanding customer preferences and shopping trends

Payments and Order Processing

All payments are processed securely through trusted third-party payment providers. We do not store your full credit card number or payment information on our servers.

Payment processors may collect and use your information according to their own privacy policies.

Examples of payment services may include:

• Shopify Payments
• Shop Pay
• Apple Pay
• Google Pay
• PayPal
• Other payment providers offered at checkout

Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to provide a better shopping experience.

Cookies help us:

• Remember items in your shopping cart
• Understand website traffic and customer behavior
• Improve website functionality
• Analyze marketing performance
• Provide relevant advertising

You may disable cookies through your browser settings; however, certain Website features may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary to operate our business, including:

E-commerce and website providers

• To host and operate our online store.

Payment processors

• To securely process transactions.

Shipping providers

• To deliver your purchases.

Marketing and analytics providers

• To help us understand website usage, improve advertising, and communicate with customers.

Fraud prevention services

• To protect our customers and business from fraudulent activity.

We may also disclose information if required by law, legal process, or to protect our rights, property, or safety.

Marketing Communications

If you choose to subscribe to our email or text marketing communications, we may send you updates about:

• New arrivals
• Promotions
• Store events
• Special offers
• Product recommendations

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

If you receive text messages from us, you may opt out by following the instructions provided in the message.

Third-Party Links

Our Website may contain links to third-party websites, including social media platforms or other services. We are not responsible for the privacy practices or content of these third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Complete transactions
• Provide customer service
• Maintain business records
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including:

• Requesting access to information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of certain personal information
• Opting out of certain marketing communications
• Requesting information about how your data is collected and used

To make a privacy request, please contact us using the information below.

California Privacy Rights

Because Blue Ox Boutique operates in California, California residents may have additional rights under applicable privacy laws, including the right to:

• Know what personal information is collected, used, or disclosed;
• Request deletion of personal information;
• Request correction of inaccurate personal information;
• Opt out of certain sharing of personal information for targeted advertising purposes;
• Not receive discriminatory treatment for exercising privacy rights.

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Blue Ox Boutique
515 2nd St.
Eureka, CA 95501
United States

Email: admin@blueoxboutique.com